Your health and happiness are our top priorities at Winlandia. Our goal is to make gaming safe, fair, and responsible, where fun comes first and you are always in charge of your play. We want to help every player make good, fair choices while having fun on our platform.
Our Promise
We are dedicated to encouraging responsible gaming by providing complete information, tools for personal control, and private support. We train our staff regularly to spot and help with possible gaming-related problems, and we have strict rules in place to keep minors and other vulnerable users safe.
- Deposit Limits: Set a daily, weekly, or monthly limit on how much money you can put into your account. This will help you stay within your budget.
- Loss Limits: Set a limit on how much you are willing to lose in a certain amount of time. When the limit is reached, you won't be able to play anymore until the limit resets.
- Limits on Sessions: Set a time limit for how long you can play in one session. This stops people from playing too much and encourages them to take healthy breaks.
- Reality Checks: Set up reminders that let you know every once in a while when you play and when you do something with your account. This will give you a chance to think about how you play and take a break if you need to.
- Self-Exclusion: If you ever feel like you need a break from gaming, you can stop playing for a set amount of time or for as long as you want. You won't be able to get into your account or place bets during this time.
- Account Cool-Off: Activate a cooling-off period to take a short, temporary break from playing. After that, you will automatically be able to play again.
Recognising Good and Bad Gaming Actions
- Playing games for fun: Use our platform as a way to relax and have fun. Don't ever think of gaming as a way to make money or fix your money problems.
- Staying in Control: Before you start playing, set limits on how much money and time you can spend, and always stick to them, no matter how many games you win or lose.
- Don't try to make up for losses by betting more or playing longer. Accept that losing is a part of the experience.
- Keeping things in balance: Make sure that playing games doesn't get in the way of your work, school, family, or social life. If you find yourself putting off other things, it might be time to take a break.
- Being Honest with Yourself: Check your gaming and spending habits on a regular basis. If you feel uncomfortable or notice any bad changes in your behaviour, think about using our player protection tools or taking a break.
Signs that you might have a gambling problem
- Spending more time or money on games than you meant to
- Getting money by borrowing it or selling things you own to pay for your play
- When not playing, you feel anxious, sad, or angry.
- Putting off work, school, or relationships because of gaming
- Keeping your gambling a secret from friends and family
- Chasing losses or raising the amount of a bet to get back what you lost
- You can't stop or control your play even though it has bad effects.
Keeping kids and weak players safe
- Winlandia does not allow anyone under the age of 18 to make an account or play any games.
- We use advanced methods to check the age and identity of our players.
- Parents should use parental controls on devices to block access to gaming sites and keep kids from playing games without their permission.
Our Support Team Is Here for You
If you have any questions or worries about how you play games or want to learn more about our responsible gaming policies, please get in touch with our support team at any time. Our trained staff can help you understand and use player protection tools, talk about your options for self-exclusion, or just give you private advice and support.
We promise you that responsible gaming is more than just a policy at Winlandia. Play smart, stay in charge, and have fun with the games on our platform.
